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外国人在中国护照丢失:报失、补证与签证补办

中文

外国人在中国境内丢失护照,通常要按“报失—补证—补办签证”三步处理:先向当地公安机关报案并取得报案证明,再联系本国驻华使领馆补发护照或旅行证件,最后到居留地公安机关出入境管理机构办理签证、居留许可的补办或变更。三步缺一步,出境时都可能被卡住。

  • 第一步,报失留凭证:向丢失地或居住地的公安机关报案,取得报案证明。补办证件和补办签证时这份证明通常是必需材料,请保留原件并拍照备份。
  • 第二步,补办旅行证件:联系本国驻华大使馆或领事馆,申请补发护照;部分国家签发一次性临时旅行证件。所需材料、办理时间与费用以本国使领馆公布为准。
  • 第三步,补办签证或居留许可:持新护照或旅行证件、报案证明,到居留地公安机关出入境管理机构申请补办签证、居留许可,或办理证件号码变更手续。
  • 常见材料:新护照或旅行证件、报案证明、住宿登记凭证、符合要求的照片、原护照与签证的复印件或照片;在读学生另备学校证明,在职人员另备单位证明。
  • 补办期间:在签证或居留许可补办完成前不要尝试出境,也不要预订不可退改的机票;行程紧急时,可先咨询当地出入境管理机构与国家移民管理局12367服务热线。
  • 预防措施:入境后即把护照资料页、签证页、入境验讫章与住宿登记凭证拍照留存,并与原件分开存放;日常外出只带复印件,原件放酒店保险箱。

关于受理机关与时限:证件补办与签证补办由各地公安机关出入境管理机构受理,受理窗口、材料细节与办理时限存在地区差异,务必以受理机关当场告知和当地官方发布为准。补办完成前,你的入境记录与停留期限仍按原入境时的规定计算,逾期停留的风险不会因为正在补办而自动消失,出现这种情况应主动向受理机关说明。

关于求助渠道:国家移民管理局12367服务平台提供政策咨询,本国驻华使领馆的领事保护电话可在其官网查询。不要通过非正规中介办理补证或所谓“加急”,把护照信息交给身份不明的代办人,存在证件被冒用和财产损失的风险。

以上为一般性说明,具体要求与最新规定以官方发布为准。


English

Lost Your Passport in China: Reporting, Replacement and Visa Re-issuance

If you lose your passport in China, the usual path has three steps: report the loss to the local public security bureau and obtain a loss report, contact your country's embassy or consulate in China for a replacement passport or travel document, then apply to the exit-entry administration where you are staying to re-issue your visa or residence permit. Skipping any step can block you at departure.

  • Step one, report the loss: file a report with the public security bureau where the passport was lost or where you are staying, and keep the written report. This document is normally required both for the replacement passport and for the visa re-issuance, so keep the original and a photo backup.
  • Step two, replace the travel document: contact your country's embassy or consulate in China and apply for a replacement passport; some countries issue a single-use emergency travel document instead. Required documents, processing time and fees are set by your own embassy or consulate.
  • Step three, re-issue the visa or residence permit: with the new passport or travel document and the loss report, apply to the exit-entry administration of the public security bureau where you are staying to re-issue your visa or residence permit, or to update the document number on record.
  • Documents usually requested: the new passport or travel document, the loss report, your accommodation registration slip, compliant photos, and copies or photos of the old passport and visa. Students should also bring a letter from their school, employees a letter from their employer.
  • While the paperwork is pending: do not attempt to leave China before the visa or residence permit is re-issued, and avoid booking non-refundable tickets. If your travel plans are tight, ask the local exit-entry administration or the National Immigration Administration's 12367 service line first.
  • Prevention: as soon as you arrive, photograph your passport data page, visa page, entry stamp and accommodation registration slip, and store the copies separately from the original. Carry copies day to day and leave the original in a hotel safe.

On where to apply and how long it takes: replacement documents and visa re-issuance are handled by the exit-entry administration of the local public security bureau. Reception counters, document details and processing times vary by locality, so follow what the receiving office tells you in person and what local authorities publish. Until the re-issuance is complete, your entry record and permitted stay are still counted from your original entry; the risk of overstaying does not disappear because an application is in progress, so raise the situation with the office proactively.

On where to get help: the National Immigration Administration's 12367 service line answers policy questions, and your embassy's consular protection number is listed on its website. Avoid informal agents offering replacements or so-called expedited service: handing your passport details to an unverified intermediary exposes you to identity misuse and financial loss.

The above is general guidance only. For specific requirements and the latest rules, please refer to official announcements.


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